Privacy Policy

Overview

Clinic Supplies Canada is committed to protecting your privacy and to using technology that gives you a secure on-line experience. Customer information is used solely for purchase and delivery purposes and will not be sold to a third party. The majority of our website is available to you without having to enter any personal information. Personal information is only collected when needed to serve you.

Gathering of Personal Information

To provide you with the best service possible or to complete a transaction, Clinic Supplies Canada gathers your information to both verify your identity (to prevent fraud) and to facilitate your request. By providing your information in association with your request you are giving us your expressed consent in using that information to provide you the service or transaction you requested. This information is not stored on our website but redirected to a secured site. Information collected in this manner is used solely for processing your request. We may collect and summarize this information in such a manner where no individual may be identified for statistical purposes to help us improve our business practices and provide better service to you.

Gathering of Non-Personal Information

As most other websites our website may collect information about you that cannot be used to identify you directly. This information is gathered to help us improve our website and our business practices. Most of this information is used in statistical models for our information and may be shared with our vendors, suppliers and third-party contractors to improve the website and continue to give you the best value in the products offered to you. Other uses may include this information to create limitations to specific IP addresses or URLs that have been known to create problems for us.

Access to and Releasing of Information

Order Processing

When you purchase from our website, your name, address, credit card number and amount purchased will be submitted to your financial institution to verify your identity and to authorize your purchase. We must also supply your name, telephone number, address and items purchased to third party shippers such as UPS to deliver your order to you. There may also be instances where we may drop ship directly from the manufacturer or one of our suppliers. In these instances they are the shipper for this order and given the same information.

Independent Contractors

From time to time, we may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose. Any 3rd parties who use our data will be fully bound by this privacy policy.

Disclosure to Service Providers

Clinic Supplies Canada may share your personal information with certain service providers in order to; provide products and services to you based on your request, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers, product service depots, warranty providers, and delivery services.

Legal Disclosure

We may disclose your information as permitted or required to by law; for example:

• To a government institution or other person or entity that has asserted its lawful authority to obtain the information;
• Where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
• To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
• To comply with court rules regarding the production of records and information;
• To our legal counsel.

Last modified: 06/30/11